Privacy Policy
Last updated: February 27, 2026
Introduction
Gramms is a product of SmartCue, Inc. ("we," "our," or "us"), a Delaware corporation. We are committed to protecting the privacy of children and families who use our bedtime story app. This Privacy Policy explains how we collect, use, and protect information when you use Gramms.
Gramms is designed for parents to create personalized bedtime stories for their children ages 3-10. We comply with the Children's Online Privacy Protection Act (COPPA) and the FTC's 2025 amendments regarding children's data.
Information We Collect
Account Information (Parent/Guardian)
- Email address (for account creation and login)
- Display name (optional)
Child Profile Information
With parental consent, we collect the following to personalize stories:
- Child's first name (used as the story's main character)
- Child's age (to adjust story complexity)
- Child's interests (optional - for story themes)
- Child's appearance description (optional - for story details)
Story Content
- Story premises you provide
- Generated stories, audio narration, and cover images
Voice Recordings (Premium Feature)
If you choose to use the family voice cloning feature, we collect:
- A short voice recording (5-30 seconds) of a family member reading aloud
- The name and family relationship of the person recorded (e.g., "Grandma Rose, Grandmother")
- Consent confirmation from the person being recorded
Voice recordings are stored securely and can be deleted at any time from the app. Deleting a voice permanently removes the recording and the cloned voice.
How We Use Your Information
We use the information we collect solely to:
- Create personalized bedtime stories featuring your child
- Generate age-appropriate content and narration
- Maintain your account and story library
- Provide customer support
We do NOT use children's information for advertising, marketing, or any purpose other than providing the story generation service.
Third-Party Services
We use the following third-party services to operate Gramms. Each service receives only the minimum data necessary for its function.
AI Story Generation — OpenAI
OpenAI GPT-4o-mini
Data: Story premise, child's first name, age, interests, appearance
Purpose: Generate story text
OpenAI Audio API
Data: Story text (contains child's first name)
Purpose: Generate narration audio
OpenAI DALL-E 3
Data: Scene description (no child information)
Purpose: Generate cover image
For details on how OpenAI handles data, see OpenAI's Privacy Policy.
Voice Cloning — Cartesia AI (Premium Feature)
Cartesia Sonic
Data: Voice recording audio (5-30 seconds of speech)
Purpose: Create a cloned voice for story narration
Cartesia Sonic TTS
Data: Story text (contains child's first name)
Purpose: Generate narration audio in the cloned voice
Cartesia AI processes voice recordings to create a digital voice model. The original recording is stored on our servers; Cartesia retains the voice model for narration. Deleting a voice from the app removes both the recording and the Cartesia voice model.
For details, see Cartesia AI's Privacy Policy.
Subscription Management — RevenueCat
RevenueCat
Data: Anonymous user ID, purchase transactions
Purpose: Manage subscription status and entitlements
RevenueCat does not receive your child's name, age, or any child profile information. For details, see RevenueCat's Privacy Policy.
Error Monitoring — Sentry
Sentry
Data: Crash reports, device type, OS version, anonymous user ID
Purpose: Detect and fix app crashes and errors
Sentry does not receive your child's name, age, or story content. For details, see Sentry's Privacy Policy.
Data Storage & Security
Your data is stored securely using Supabase, a trusted cloud platform with:
- Encrypted data storage (at rest and in transit)
- Row-level security ensuring you can only access your own data
- Regular security audits and compliance certifications
Story audio and images are stored in secure cloud storage with access controls.
Data Retention
We retain your information only as long as necessary:
- Account data: Until you delete your account
- Child profile: Until you delete the child profile
- Stories: Until you delete individual stories or your account
When you delete a child profile, all associated stories are permanently deleted.
Parental Rights (COPPA)
As a parent or guardian, you have the right to:
- Review the personal information we've collected about your child
- Request deletion of your child's information
- Refuse further collection of your child's information
- Request that we not share your child's information with third parties
To exercise these rights, you can delete your child's profile directly in the app, or contact us at support@getsmartcue.com.
How to Delete Your Data
Delete a Child Profile
Go to Profile → Child Profile → Delete Profile. This permanently removes all child information and associated stories.
Delete Individual Stories
Swipe left on any story in your library and tap Delete.
Delete Your Account
Contact us at support@getsmartcue.com to request full account deletion. This will remove all account data, child profiles, and stories within 30 days.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date and, for significant changes, by sending you a notification through the app.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
SmartCue, Inc.
651 N Broad St, Ste 201
Middletown, DE 19709
Privacy inquiries: support@getsmartcue.com
Website: gramms.ai